User Terms

Terms and Conditions for WEBLY Last Updated: [13.04.2024] 1. Introduction Welcome to WEBLY. By accessing or using our website, mobile application, or WhatsApp API services (collectively, the "Service"), you ("User," "you," "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use the Service. 2. Description of Service Webly provides a platform that interfaces with the WhatsApp Business API to facilitate messaging, automation, and customer relationship management for businesses. Important Notice: Webly is an independent service provider and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WhatsApp Inc., Meta Platforms, Inc., or any of their subsidiaries or affiliates. 3. Account Registration To use Webly, you must register for an account. You agree to: Provide accurate, current, and complete information during the registration process. Maintain the security of your password and accept all risks of unauthorized access to your account. Notify us immediately if you discover or suspect any security breaches. 4. WhatsApp & Meta Compliance Your use of Webly depends on your compliance with WhatsApp’s terms. You explicitly agree to the following: Meta Policies: You agree to abide by the WhatsApp Business Messaging Policy and Meta Commerce Policy. Prohibited Content: You will not send spam, offensive, fraudulent, or illegal content via Webly. Account Bans: Webly is not responsible if your WhatsApp Business API account is banned, blocked, or suspended by Meta due to a violation of their policies. No refunds will be issued in such events. Template Approval: You understand that message templates must be approved by WhatsApp/Meta before use. 5. Subscription and Payments Billing: Services are billed on a [Monthly/Annual] subscription basis. You agree to pay all fees associated with your chosen plan. WhatsApp Conversation Charges: Unless stated otherwise, the subscription fee for Webly covers the platform usage only. Direct conversation charges levied by WhatsApp/Meta are the sole responsibility of the user. Refunds: ["We offer a 7-day money-back guarantee,"] Price Changes: Webly reserves the right to adjust pricing with a 30-day notice to active users. 6. Acceptable Use Policy You agree not to use the Service to: Harass, abuse, or threaten others. Send unsolicited mass messages (spam) that violate the recipient's consent. Reverse engineer, decompile, or attempt to extract the source code of the software. Resell or sub-license the Webly platform without a formal reseller agreement. 7. Intellectual Property Webly Rights: All intellectual property rights in the software, design, and branding of Webly belong exclusively to us. User Data: You retain all rights to the customer data and chat logs you generate through the platform. By using Webly, you grant us a limited license to process this data solely to provide the Service. 8. Limitation of Liability To the maximum extent permitted by law, Webly shall not be liable for: Any indirect, incidental, or consequential damages (including loss of data, revenue, or profits). Service interruptions caused by Meta/WhatsApp API downtime or changes in their API infrastructure. Technical issues beyond our reasonable control. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. 9. Termination By You: You may cancel your subscription at any time via your account dashboard. By Us: We may terminate or suspend your access immediately, without prior notice, if you breach these Terms (specifically regarding spam or Meta policy violations). 10. Privacy Your privacy is important to us. Please review our [Privacy Policy Link] to understand how we collect, use, and share your information. 11. Governing Law These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. 12. Changes to Terms We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or a dashboard notification. Continued use of the Service after changes constitutes acceptance of the new Terms.